Casefix Privacy Policy

This privacy policy outlines how Casefix collects, uses, and protects your personal data in compliance with applicable laws.

1. Contact Information

For any inquiries regarding this privacy policy or your personal data, please refer to the contact details provided in this section.

2. Use of Personal Data

We collect personal data such as names, contact information, and service details when you engage with our luggage repair services. This data is necessary for processing your requests and providing our services effectively.

3. Cookies Information

We utilize first-party cookies to enhance user experience and manage consent settings. These cookies may store preferences and track user interactions with our website, subject to your consent.

4. Purpose of Data Processing

Your personal data is processed for purposes including service delivery, customer support, and compliance with legal obligations.

5. Data Protection Overview

While the General Data Protection Regulation (GDPR) does not apply in Singapore, we adhere to the principles of data protection as outlined in the Personal Data Protection Act (PDPA) to ensure your privacy is respected.

6. Data Sharing Practices

We may share your personal data with trusted service providers who assist us in delivering our services, ensuring they comply with applicable data protection laws.

7. Data Retention Policy

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, in accordance with legal obligations and operational requirements.

8. User Rights

You have the right to request access to your personal data, correct inaccuracies, and withdraw consent at any time, subject to legal limitations.

9. Your Rights

Under the PDPA, you have rights regarding your personal data, including the right to access, correct, and withdraw consent for the processing of your data.

10. Policy Updates

We will notify you of significant changes to this policy through appropriate communication channels, ensuring you are informed of how your data is handled.