Casefix Terms of Service
Effective date: 2026-09-21
By accessing and using the services provided by Casefix, you agree to comply with these terms and conditions. If you do not agree, you must refrain from using our services.
1. Acceptance of Terms
Casefix offers luggage repair services, including zipper repair and replacement, handle repair and reinforcement, and drop-off and pick-up booking services. The scope of services may be subject to change at our discretion.
2. Service Scope
Payments for services rendered must be made in accordance with the pricing structure provided at the time of service. All payments are final unless otherwise specified in the Refund Policy.
3. Payments and Refunds
Refunds are handled according to the Refund Policy and applicable consumer law. Customers are advised to review the Refund Policy for specific conditions and procedures.
4. Intellectual Property
All content and materials provided by Casefix are protected by intellectual property laws. Unauthorized use or reproduction of any content is prohibited.
5. Liability Disclaimer
Casefix shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the maximum extent permitted by law.
6. Governing Law
These terms shall be governed by and construed in accordance with the laws of Singapore. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Singapore.
7. Contact and Assistance
You may contact Casefix for any questions or concerns regarding these terms or our services. We are committed to providing assistance and addressing any issues that may arise.
8. Updates to Terms
Updates to these terms may occur from time to time. It is the responsibility of users to review these terms periodically for any changes.
9. Continued Use
By continuing to use our services after any changes to these terms, you accept the modified terms in full.
10. Contact Information
For any inquiries or updates regarding our services, please contact us through the provided contact details. We will endeavor to respond promptly to all communications.
Contact: Casefix, contact@casefix.sbs, +65 9723 0096. 30 Raffles Avenue, Singapore, 039803. casefix.sbs.